ADMINISTRATION

FC’s Administration Department is headed up by the Vice President of Administration and CFO, Mark Miner. Functional areas within FC Administration include Accounting, Communications, Credit, Human Resources (HR), Information Technology (IT), and Quality Management Systems.

Accounting

The Accounting Department at FC is structured by the products we sell. Product Accountants for Grain, Feed, Agronomy, Seed, and Transportation all report to the Corporate Controller. FC also has a corporate accounting branch, which is made up by the Accounting Manager and more full-time accountants.

Communications

The Communications Department at FC is designed to enhance the profitability and add value for our farmer members through targeted, timely and responsegenerating communications. This is accomplished by our Communications Director. The Communications Director is the formal spokesperson and media liaison for FC. This individual is responsible for drafting, designing and releasing media advisories, press releases, and speeches, work with vendors to plan events, and generating an internal employee newsletter six times a year and an external customer newsletter to nearly 60,000 customers three times per year.

Credit

The Credit Manager and supporting staff, coordinate credit investigations and collecting delinquent accounts of customers. The Credit Manager also establishes credit limits, assigns responsibility for legal action, manages difficult customer situations, and formulates credit policies.

Human Resources (HR)

All of FC’s HR functions are carried out by a team of full-time employees. Human Resources is in charge of payroll, new hire paperwork, affirmative action compliance, benefit administration, maintaining personnel records, identifying HR legal requirements, developing training materials, they are in charge of FC’s intern programs, facilitating employee reviews, other special personnel projects, plus much more.

Information Technology (IT)

Currently, our IT Department staff consists of several full-time employees who perform business analysis, programming, and system support roles. The department supports a number of inhouse computing systems, phone systems, video conferencing facilities, along with support for systems hosted by outside companies. The role of IT is to ensure the business has the data it needs to effectively run operations, drive strategies, and ultimately achieve cost reductions & efficiencies for our owners.

Having the most up-to-date technological capabilities like Electronic Data Exchange and top-notch IT staff allows FC to keep on the cutting edge of the Ag industry and helps us to better serve our customers.

Quality Management Systems (QMS)

FC is committed to Quality! Our Quality Policy is: TOTAL CUSTOMER SATISFACTION THROUGH OPERATIONAL EXCELLENCE!

Today the QMS Department is run by the Quality Management Systems Manager. A Management Trainee and several part-time Internal Quality Auditors support the QMS Manager. The Internal Quality Auditor positions are filled internally as added job functions of current FC employees. The QMS Department is responsible for developing, implementing, and sustaining FC’s ISO 9001:2000 registered Quality Management Systems and other internally developed Quality Management Systems. QMS is essentially the support to effective and efficient grain, feed, and agronomy operations.